"Thanks very much for your support and help. I do not know what I could have done without you and Tom." Lali Benaragama, Care Home Owner.

"We would like to thank you and Chris for the help you have given us in this matter; your expertise has been invaluable." Lisa Compton, Care Services Manager.

"This is just a quick note to let you know how grateful I am for the input we have received from you and Chris. I would have found it much more difficult to resolve this serious problem without your help. You have been marvellous." Jane Matheron, Care Home Owner.

"I really appreciate all the things Tom and Chris have done for me over the past four years. I used to feel quite vulnerable as a small care home owner but now I feel much more secure and confident knowing that I can always rely on them to give me good advice whenever I need it." Donna Burrows, Care Home Owner.

"We feel that justice has now been done and a huge weight has been lifted off our shoulders. We cannot thank you both enough and with this good revised inspection report we can hopefully fill the two vacancies quickly." Jana Selvarajah, Care Home Owner.